{"id":2105,"date":"2021-03-24T07:25:45","date_gmt":"2021-03-24T07:25:45","guid":{"rendered":"http:\/\/localhost\/nuss\/?page_id=235"},"modified":"2026-03-16T03:48:41","modified_gmt":"2026-03-16T03:48:41","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/shinjukuwashingtonhotels.com\/es\/faqs\/","title":{"rendered":"Preguntas frecuentes"},"content":{"rendered":"
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A continuaci\u00f3n encontrar\u00e1 una lista de las preguntas m\u00e1s frecuentes de nuestros hu\u00e9spedes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Preguntas frecuentes<\/h4>\t\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t
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Preguntas y respuestas<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\ud83c\udfe8 Check-In & Check-Out<\/span><\/strong><\/h2>

1. What are the check-in and check-out times at Shinjuku Washington Hotel?<\/span><\/strong><\/h3>
Check-in is available from <\/span>2:00 PM (14:00)<\/span><\/strong>, and check-out is until <\/span>11:00 AM<\/span><\/strong>. The hotel offers express check-in and check-out services to make the process quick and hassle-free for all guests.<\/span><\/div>
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2. Is early check-in available at the hotel?<\/span><\/strong><\/h3>
Early check-in may be available depending on room availability on the day of your arrival. Guests are encouraged to contact the hotel in advance to request early check-in, though additional charges may apply.<\/span><\/div>
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3. Can I request a late check-out?<\/span><\/strong><\/h3>
Late check-out is possible subject to availability and may incur additional fees. Please inquire at the front desk during your stay to arrange a late check-out based on the hotel’s occupancy levels.<\/span><\/div>
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4. How does the check-in process work?<\/span><\/strong><\/h3>
The hotel features <\/span>self check-in\/check-out machines<\/span><\/strong> for a streamlined experience. Staff members are available around the machines to assist guests who need help. For members of THE FUJITA MEMBERS program, quick check-in is available with signature-only verification.<\/span><\/div>
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\ud83d\udcb3 Booking & Cancellation<\/span><\/strong><\/h2>

5. What is the cancellation policy at Shinjuku Washington Hotel?<\/span><\/strong><\/h3>
The cancellation policy varies depending on your room type and booking terms. Many rates offer free cancellation up to a certain number of days before check-in. Fully refundable room rates can be cancelled up to a few days before arrival according to the property’s specific policy.<\/span><\/div>
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6. How much is the cancellation fee?<\/span><\/strong><\/h3>
Cancellation fees are structured as follows: <\/span>20% of the plan fee<\/span><\/strong> for cancellation two days prior to arrival, <\/span>80% of the plan fee<\/span><\/strong> for cancellation on the day before arrival, and <\/span>100% of the plan fee<\/span><\/strong> for no-shows or same-day cancellations.<\/span><\/div>
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7. Can I modify my reservation after booking?<\/span><\/strong><\/h3>
Reservation changes must be made at least <\/span>72 hours prior to the check-in date<\/span><\/strong> to avoid charges. Modifications are subject to availability and may require contacting the hotel directly or your booking platform.<\/span><\/div>
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\ud83d\ude90 Transportation & Access<\/span><\/strong><\/h2>

8. Does the hotel provide airport shuttle services?<\/span><\/strong><\/h3>
The hotel does not operate direct shuttle buses, but <\/span>airport limousine bus tickets can be arranged at the front desk<\/span><\/strong>. The limousine bus departs and arrives directly in front of the main building, providing convenient access to both Narita and Haneda airports.<\/span><\/div>
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9. How do I get to the hotel from Narita or Haneda Airport?<\/span><\/strong><\/h3>
Airport limousine buses stop directly at the Shinjuku Washington Hotel. The earliest departure to Haneda Airport is at <\/span>4:40 AM<\/span><\/strong>, and the last departure is at <\/span>10:20 PM<\/span><\/strong>. Private transfer services and taxis are also available for guests preferring direct transportation.<\/span><\/div>
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10. Is the hotel connected to Shinjuku Station?<\/span><\/strong><\/h3>
Yes, there is a <\/span>passageway link to Shinjuku Station<\/span><\/strong>, making it extremely convenient for guests using public transportation. The hotel is approximately <\/span>8 minutes on foot from Shinjuku Station South Exit<\/span><\/strong>.<\/span><\/div>
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11. Is parking available at the hotel?<\/span><\/strong><\/h3>
The hotel provides <\/span>onsite covered self-parking<\/span><\/strong> for guests arriving by private vehicle. The parking fee is approximately <\/span>JPY 2,000 per day<\/span><\/strong>, and spaces are limited, so advance reservation is recommended.<\/span><\/div>
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\ud83d\udcf6 Amenities & Services<\/span><\/strong><\/h2>

12. Is WiFi available at the hotel?<\/span><\/strong><\/h3>
Free high-speed WiFi<\/span><\/strong> is available throughout the entire property, including all guest rooms and public areas. LAN internet connections are also available in meeting rooms and business facilities.<\/span><\/div>
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13. Is breakfast included with my stay?<\/span><\/strong><\/h3>
Breakfast inclusion depends on your booking rate and room type. A <\/span>buffet breakfast<\/span><\/strong> is available at approximately <\/span>JPY 2,750 per person<\/span><\/strong> for guests without breakfast-inclusive rates. The breakfast buffet is served on the upper floors with cityscape views.<\/span><\/div>
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14. Are pets allowed at the hotel?<\/span><\/strong><\/h3>
Pets are not allowed<\/span><\/strong> at the Shinjuku Washington Hotel. The property maintains a pet-free environment for all guests.<\/span><\/div>
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15. What dining options are available at the hotel?<\/span><\/strong><\/h3>
The hotel features <\/span>multiple on-site restaurants<\/span><\/strong>, including the signature <\/span>Manhattan Table Grill & Dining<\/span><\/strong> on the 25th floor. Additional options include a coffee shop, lobby bar, and various restaurant concepts offering diverse culinary traditions.<\/span><\/div>
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\ud83e\uddf3 Guest Services<\/span><\/strong><\/h2>

16. Is luggage storage available?<\/span><\/strong><\/h3>
Yes, the hotel provides <\/span>baggage storage services<\/span><\/strong> at the front desk. Guests can store luggage before check-in or after check-out to explore the city without carrying their bags.<\/span><\/div>
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17. Are laundry and dry cleaning services available?<\/span><\/strong><\/h3>
The hotel offers <\/span>dry cleaning and laundry services<\/span><\/strong> for guest convenience. Additionally, <\/span>coin-operated laundry facilities<\/span><\/strong> are located on the first floor of the main building for self-service options.<\/span><\/div>
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18. Is the hotel wheelchair accessible?<\/span><\/strong><\/h3>
The property maintains <\/span>wheelchair accessibility<\/span><\/strong> throughout common areas and meeting facilities. Elevators provide access to all floors, and the hotel is committed to inclusive hospitality for all visitors.<\/span><\/div>
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19. Do staff members speak English?<\/span><\/strong><\/h3>
Yes, <\/span>multilingual staff members<\/span><\/strong> including English-speaking personnel are available to assist international guests. The concierge service operates from 8:00 AM to 10:00 PM daily with English language support.<\/span><\/div>
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20. How can I contact the hotel for inquiries?<\/span><\/strong><\/h3>
The Shinjuku Washington Hotel can be reached at <\/span>+81 3-3343-3111<\/span><\/strong> for reservations, inquiries, and guest services. The front desk operates <\/span>24 hours<\/span><\/strong> to assist guests at any time during their stay.<\/span><\/div>
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\ud83d\udccd Quick Reference Information<\/span><\/strong><\/h2>
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Service<\/span><\/strong><\/div><\/th>
Details<\/span><\/strong><\/div><\/th><\/tr><\/thead>
DIRECCI\u00d3N<\/span><\/strong><\/div><\/td>
3 Chome-2-9 Nishishinjuku, Ciudad de Shinjuku, Tokio 160-8336, Jap\u00f3n<\/span><\/div><\/td><\/tr>
Tel\u00e9fono<\/span><\/strong><\/div><\/td>
+81 3-3343-3111<\/span><\/div><\/td><\/tr>
Check-In<\/span><\/strong><\/div><\/td>
From 2:00 PM (14:00)<\/span><\/div><\/td><\/tr>
Check-Out<\/span><\/strong><\/div><\/td>
Until 11:00 AM<\/span><\/div><\/td><\/tr>
WiFi<\/span><\/strong><\/div><\/td>
Free throughout property<\/span><\/div><\/td><\/tr>
Parking<\/span><\/strong><\/div><\/td>
Available (JPY 2,000\/day)<\/span><\/div><\/td><\/tr>
Airport Access<\/span><\/strong><\/div><\/td>
Limousine bus from hotel entrance<\/span><\/div><\/td><\/tr>
Pet Policy<\/span><\/strong><\/div><\/td>
Not allowed<\/span><\/div><\/td><\/tr>
Front Desk<\/span><\/strong><\/div><\/td>
24-hour service<\/span><\/div><\/td><\/tr>
Languages<\/span><\/strong><\/div><\/td>
Japanese, English, and other languages<\/span><\/div><\/td><\/tr><\/tbody><\/table><\/div><\/div>
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Below, you will find a list of the questions most frequently asked by our guests. FAQ’S Questions & Answers \ud83c\udfe8 Check-In & Check-Out 1. What are the check-in and check-out times at Shinjuku Washington Hotel? Check-in is available from 2:00 PM (14:00), and check-out is until 11:00 AM. The hotel offers express check-in and check-out […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-2105","page","type-page","status-publish","hentry","post-no-thumbnail"],"_links":{"self":[{"href":"https:\/\/shinjukuwashingtonhotels.com\/es\/wp-json\/wp\/v2\/pages\/2105","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shinjukuwashingtonhotels.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shinjukuwashingtonhotels.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shinjukuwashingtonhotels.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shinjukuwashingtonhotels.com\/es\/wp-json\/wp\/v2\/comments?post=2105"}],"version-history":[{"count":0,"href":"https:\/\/shinjukuwashingtonhotels.com\/es\/wp-json\/wp\/v2\/pages\/2105\/revisions"}],"wp:attachment":[{"href":"https:\/\/shinjukuwashingtonhotels.com\/es\/wp-json\/wp\/v2\/media?parent=2105"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}